USI Support

USI Fiber provides the best internet for your gaming. Period. See below for ways to optimize your experience.

The NAT option is implemented after the internet comes into the home through the use of a router. This option will need to be enabled in order to increase the NAT level. If NAT is already enabled, you will need to apply port forwarding rules from the router to the gaming console.

When you test on an Xbox it will say something like Strict NAT, Moderate NAT, or Open NAT. Ideally one would want to have an Open NAT type. NAT is a router function where it translates the public IP address we give them, into a private IP address the router hands out. If NAT were not enabled and they have a private IP address issued by a router, they would not be able to get online. What you might say is, “Make sure UPnP is enabled.” If you still have a strict or moderate NAT type, you will need to apply port forwarding rules from the router to the gaming console.